Privacy policy

Zaka Men Official — Privacy Policy

Last Updated: September 7, 2026

Zaka Men Official operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Important Notice: By using and accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

1. Personal Information We Collect or Process

"Personal information" refers to data that identifies or can reasonably be linked to you or another individual. It does not include anonymous or de-identified data. Depending on how you interact with our Services, your location, and applicable laws, we may collect:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit card, debit card, payment card details, financial account numbers, transaction details, payment forms, and payment confirmations.

  • Account Information: Username, password, security questions, preferences, and saved settings.

  • Transaction Information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, along with past transaction history.

  • Communications: Any details included when contacting us (e.g., customer support inquiries).

  • Device Information: Browser type, network connection, IP address, device details, and unique identifiers.

  • Usage Information: Navigation data regarding how and when you interact with the Services.

2. Sources of Personal Information

We collect personal information from the following sources:

  • Directly from You: When you create an account, make a purchase, communicate with customer support, or interact with the site.

  • Automatically: Collected via your device when navigating our store through cookies and tracking technologies.

  • Service Providers: Engaged third parties who support our core operations and technology infrastructure.

  • Partners & Third Parties: External business, integration, or marketing partners.

3. How We Use Your Personal Information

  • Service Delivery & Improvement: To fulfill orders, process payments, ship items, manage accounts, process returns/exchanges, customize recommendations, enable product reviews, and maintain store preferences.

  • Marketing & Advertising: To send promotional communications (emails, SMS, direct mail) and display targeted online ads based on your activity and purchase history.

  • Security & Fraud Prevention: To authenticate account logins, secure transactions, detect and investigate illegal or fraudulent behaviour, and safeguard public safety. (Account security is a shared responsibility; keep your login credentials private).

  • Customer Communication: To provide timely customer support, respond to inquiries, and manage our ongoing relationship.

  • Legal Reasons: To comply with legal obligations, enforce policies, respond to lawful requests (subpoenas, warrants), and address litigation or legal disputes.

4. How We Disclose Personal Information

We may share personal information with third parties under legitimate circumstances:

  • Shopify & Service Providers: Vendors who handle IT management, payment processing, data analytics, customer service, cloud storage, and fulfilment/shipping.

  • Marketing & Business Partners: Third parties that assist in personalized advertising based on cross-merchant activity. (Depending on where you live, you may opt out of targeted ad sharing).

  • User Directions & Integrations: Disclosures requested by you, including shipping carriers, social media widgets, or third-party logins.

  • Affiliates: Internal sharing across our corporate group and affiliated entities.

  • Corporate & Legal Events: During business transfers (mergers, bankruptcies), to protect rights and safety, or to satisfy legal processes.

5. Relationship with Shopify

Our store is hosted by Shopify, which processes personal data about your usage to maintain and optimize the platform. Information you submit is transmitted to and stored by Shopify and global third parties.

We utilize Shopify's enhanced features that aggregate interaction data across multiple merchants. In these contexts, Shopify acts as an independent data controller responsible for handling user privacy rights.

6. Third-Party Websites & External Links

Our site may link to third-party platforms. We are not responsible for the privacy practices, security, or content of non-affiliated websites. Any information posted on public or semi-public spaces (such as social networks) can be viewed by other users without restriction. Links do not constitute an endorsement.

7. Children's Data

The Services are not intended for children. We do not knowingly collect personal data from individuals under the age of majority in their jurisdiction.

  • Parent/Guardian Requests: If a child has provided us with personal information, contact us to request immediate deletion.

  • Data Sales/Sharing: As of the effective date, we have no actual knowledge of selling or sharing personal data of individuals under 16 years of age.

8. Security & Data Retention

  • Security Disclaimer: No method of transmission or storage is 100% secure. Unencrypted communications sent to us may not be protected during transit.

  • Retention Period: Data retention is determined by operational needs (account maintenance, service fulfilment), legal compliance requirements, dispute resolution, and contract enforcement.

9. Your Privacy Rights & Choices

Depending on your local jurisdiction, you may hold the following rights regarding your personal information:

Right Scope
Access / Know Request details on the personal information we hold about you.
Delete Request deletion of your personal records from our system.
Correct Request corrections to inaccurate or incomplete personal data.
Data Portability Receive a transferable copy of your personal data.
Communication Opt-Out Unsubscribe from promotional communications using the link in marketing emails. (Essential transactional emails regarding orders will still be sent).


To exercise any rights, contact us directly or visit Shopify Privacy. We will not discriminate against you for exercising your rights. Verification of identity (or agent authorization) is required prior to fulfilling requests.

10. Complaints & Appeals

If you have concerns about our data handling, please contact us directly. Depending on your location, you may have the right to appeal our decision or submit a grievance to your local data protection authority.

11. International Transfers

Your personal information may be transferred and stored outside your home country. Transfers outside the European Economic Area (EEA) or the United Kingdom (UK) rely on recognized legal safeguards, including Standard Contractual Clauses (SCCs) or adequacy decisions.

12. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory shifts. Revisions will be posted here with an updated "Last Updated" date and notification as required by law.

13. Contact Information

For questions, privacy requests, or concerns, contact us through the following channels:

  • Phone: +92 341 6300699

  • Email: zakamenofficial@gmail.com

  • Store Address: Rail Bazar Circular Road, Liaqat Market Basement, Gujranwala, Punjab 52250, Pakistan